Privacy Policy
How we collect, use, and protect your personal data
On this page:
1Introduction
This Privacy Policy explains how we collect, use, and protect your personal data in compliance with applicable data protection laws, including the GDPR and UK GDPR.
By using our platform, you consent to the practices described herein.
2Data Collection
Personal Data:
We collect personal information you provide during registration and when using the Service, including your email address and mental wellness profile inputs.
Sensitive Data:
Before generating your first plan, you will be asked to complete a brief questionnaire that may include sensitive information such as your stress level or psycho-emotional condition. Submission of this data is entirely optional and requires your explicit consent via checkbox confirmation.
Technical Data:
We may also collect technical data such as your IP address, browser type, operating system, and device information for security, analytics, and performance improvement.
Cookies and Tracking:
We use cookies and similar technologies to provide core functionality, personalize your experience, and analyze how our platform is used. For more information, please refer to our Cookie Policy.
3Use of Data
- Generate personalized Weekly Roadmaps — seven-day mental wellness plans with three daily actions: mindfulness, cognitive micro-exercises, and gentle physical anchors.
- Analyze usage data to improve our services and optimize user experience.
- Communicate only via transactional or service-related notifications.
4Legal Basis for Processing
- Your explicit consent (for processing sensitive well-being data)
- Performance of a contract (delivering the requested AI-generated Weekly Roadmap)
- Our legitimate interests (service security, fraud prevention, and improvement)
- Compliance with applicable laws
5Data Storage & Security
Your data is stored securely on servers in jurisdictions that provide adequate data protection.
We apply industry-standard security measures such as encryption, firewalls, and regular backups.
We only retain your data for as long as necessary to fulfill the purposes described in this Policy or as required by law.
6Data Sharing
We do not share your personal data with third parties except in the following cases:
- When necessary to operate the service (e.g., infrastructure or payment providers under strict confidentiality agreements)
- To comply with legal or regulatory requirements
- In connection with a business transfer, merger, or acquisition, with appropriate safeguards
All data sharing is performed in full compliance with applicable privacy laws.
7International Data Transfers
If your personal data is transferred outside the UK or EEA, we ensure that adequate safeguards are in place — such as Standard Contractual Clauses approved by relevant authorities.
8Your Rights
- Access, correct, or delete your personal data
- Restrict or object to certain types of processing
- Withdraw consent at any time, where processing is based on consent
- Receive your personal data in a portable format
To exercise these rights, please contact us using the information provided below.
You may also file a complaint with a supervisory authority if you believe your rights have been violated.
9Children’s Privacy
Our service is intended for users aged 18 and older.
We do not knowingly collect or process personal data from anyone under the age of 18.
10Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated revision date.
Please check back periodically to stay informed.
11Contact Information
If you have any questions or requests regarding your personal data, please contact us at:
📧 support@mentalbro.bot
GREYSCREEN LIMITED
35 Firs Avenue, London, England, N11 3NE
Last updated: July 2025